What if I don’t have a smart phone?
Please contact the Giants Ticket Office at:
Can I still print my ticket(s) from home?
No, as part of a league wide initiative, the Giants will be accepting mobile tickets in place of the print-at-home PDF tickets. PDF tickets will not be valid for entry for MetLife Stadium.
*Please note that you will need to bring either the issued parking pass or a PDF of the parking pass to accelerate entry into the parking lots. No mobile parking pass will be accepted.
Can I use a screenshot of my ticket(s) for entry?
No. This year screenshots will NOT
be accepted. As part of our secure digital ticketing initiative and to avoid ticket fraud, your barcode updates every few seconds. You can access your tickets through the Giants App or www.giants.com/myaccount
on your phone’s web browser.
Can I have multiple tickets on a single phone?
Yes. When accessing your tickets in your account you will be able to swipe through your available tickets.
What if my entire party is not with me when I enter MetLife Stadium?
You are able to transfer the ticket to them via your Giants account so, they may enter when they arrive.
Please see the sending tickets tab above.
What if I cannot access ticket(s) from a third party that is not affiliated with the New Your Giants?
If you purchased your ticket(s) from a website other than Ticketmaster, the NFL Ticket Exchange, StubHub or SeatGeek, we do not have a record of your purchase. You will need to directly contact the website that you purchased your tickets from to inquire about your mobile ticket(s) delivery.
I cannot add to Apple Wallet/Google Pay
Currently, the functionality to add to Apple Wallet or Google Pay is being updated. This will be updated as soon as possible.